Speaking with HP is not an option - the printer is many years out of Warranty.Įven assuming a device is in Warranty, HP does not provide warranty service case submission via Email. The User Guide mentions that you can at least tell whether the ink needs to be changed by printing a Self-Test. The various proffered solutions for that issue are posted elsewhere in the Community (or you can start a new thread of your own to ask that question). In most cases, the 14.x version of the printer software was dependent on Flash - Flash is permanently disabled as of 1. Side Bar / Semi-related - Printer Software The printer software is the primary method used to access the information you seek. The biggest barrier in this scenario is that the printer is older and the printer software is outdated and no longer supported. ![]() Product introduced somewhere between 20 (cannot find an exact reference to this model). HP does not post phone numbers or email in Community messages. These might be scammers trying to steal your information / money. Do NOT respond to individuals who post phone numbers or email addresses.
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